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The Ideal Feet process

Four arches. 26 bones. One proper fitting.

Foot pain rarely stays in your feet. It shows up in your knees, hips and back too. Here's exactly what happens when you walk into an Ideal Feet store, start to finish.

1

We find out where it hurts

Every pain story is different, so we start with yours. We'll ask about your symptoms, how long you've had them, what makes them worse, and what you're doing on your feet all day, whether that's a shift on concrete or a desk job with a long commute.

  • No referral or prior appointment needed
  • Takes about five minutes
2

Your feet get mapped, free

Proper alignment starts with understanding the structure of your feet. Our free imprint analysis maps the contours, arches and pressure points of both feet, which is usually where people discover one foot is doing more work than the other.

  • Completely free, no obligation to buy
  • You see your own pressure map
3

Fitted to all four arches

Most insoles support one arch. Your foot has four, held up by 26 bones, and support only the inside one and the rest keep collapsing. We fit from 18 support styles and 250 sizes, adjusting on the spot until the pressure spreads evenly across the whole foot.

  • Fits dress shoes, boots, sandals and trainers
  • American-made, adjusted until it's right
4

You walk on them before you buy

Take a test walk around the store. Most people notice a difference during that very first fitting, and that's deliberately the point at which you decide, not before. No pressure, no obligation.

  • Try before you buy, always
  • Financing available if you'd rather spread the cost
5

We look after them for life

Every Ideal Feet arch support carries a lifetime warranty, plus a 90-day adjustment period at no extra cost after your fitting. Come back any time for a re-check or an adjustment. If a support ever needs replacing from wear, our team will talk you through your options.

  • Free re-checks and adjustments, no time limit
  • Help with replacements if a pair wears out
Your supports

Three ranges, from firm to flexible

Every fitting starts from the same imprint, then you choose the support that suits your feet and your shoes. Most people leave with one main pair, and plenty add a second for different footwear.

Side view of the Trainer, Maintainer and Relaxer arch supports stacked to compare their arch profiles, from the most pronounced Trainer arch down to the flattest Relaxer
The Trainer arch support, angled view
Firmest · corrective

Trainer

Our most supportive range, proven over more than 35 years of fittings. It encourages the foot into a natural, neutral position while you stand and walk.

  • Moves between work, leisure and recreational shoes
  • 17 wide and 14 narrow sizes
  • Break-in period, eased by pairing with a Maintainer
See the Trainer
The Maintainer arch support, angled view
Thinnest · lightest

Maintainer

An extraordinarily thin support with a narrow profile and a gentle metatarsal rise. Built for narrow shoes and open sandals.

  • Comfortable almost immediately
  • Fits narrow and dress shoes
  • Often a first step, or worn alongside a Trainer
See the Maintainer
The Relaxer arch support, angled view
Most flexible · everyday comfort

Relaxer

Ultra-thin and super-flexible, in three flexibility levels. For anyone who finds typical arch supports intrusive, or wants to look after their feet before pain arrives.

  • Three flexibility levels to choose from
  • Made for leisure shoes and sandals
  • Prevention and comfort rather than correction
See the Relaxer

Compare all three side by side →

Why it works

Misalignment in your feet doesn't stay in your feet

Correcting how your feet load changes how the rest of your body carries weight, which is why the relief often shows up in places that aren't your feet.

Take the first step toward relief

Free imprint analysis, free fitting, and a test walk before you decide anything. Walk in or book ahead, whichever suits you.

Call Book a Free Fitting